Refund Policy

At Cespera™, we want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we are here to help. You have a specified number of calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, accompanied by the receipt or proof of purchase.

Please note that shipping and handling fees for returns and exchanges are the responsibility of the customer. Customers must cover the shipping costs associated with sending the item back to us, as well as any shipping fees for replacement items in exchange scenarios. Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment, excluding any initial shipping costs incurred.